WORK ETIQUETTE IN KOREA PART 1

As South Korea continues to grow as a global economic powerhouse, more and more professionals around the world are working with Korean companies or relocating for career opportunities. Whether you're joining a Korean organization, working on a joint venture, or simply looking to better understand a different business culture, learning Korean work etiquette is not just polite, it’s essential. Korean workplace culture is rooted in Confucian values, which emphasize hierarchy, respect for elders, harmony, and group cohesion. Here’s a deeper look at the key etiquette points that define Korean professional life: 1. Hierarchy and Respect Are Paramount Korean workplaces operate with a clear sense of hierarchy, and respecting this order is vital. Titles matter more than in many Western cultures, and age often determines seniority. When addressing someone senior, use their full title and consider adding “-nim” (e.g., “Kim Sajang-nim” for Director Kim). Even during casual conversation, defer to senior colleagues and be mindful of seating arrangements in meetings, more senior individuals usually sit farthest from the door. 2. Communication: Indirect and Polite Koreans tend to communicate indirectly, especially in the workplace. Saying “no” directly can be considered too blunt or rude. Instead, people may say “it might be difficult” or “we’ll consider it.” Reading between the lines becomes an important skill. Always speak politely and formally, particularly with those above you in rank or age. 3. The Importance of the Business Card Exchange In Korea, the exchange of business cards is more than a formality, it sets the tone for the relationship. Present and receive business cards with both hands, and take a moment to examine the card before putting it away respectfully. Avoid immediately writing on it or folding it. This small gesture reflects your seriousness and professionalism. 4. Group Harmony Comes First Individual opinions are respected, but team consensus is usually prioritized. Open disagreement, especially in public, can disrupt the group’s harmony and is often avoided. Decisions may take time because gaining everyone’s agreement is important. This might be different from Western-style decision making, which can be more individual or competitive, but understanding this can help prevent miscommunication. 5. Punctuality and Professionalism Being on time is a sign of respect for others time and is taken seriously. It’s common to arrive early to meetings, and lateness, unless unavoidable and properly explained, can be seen as inconsiderate. Dress codes in Korean offices also tend to be conservative and formal. Business suits are standard, and personal appearance is often linked to professionalism. PART 1 SUMMARY: SEE MORE IN PART 2 Hierarchy & Respect Always use titles + last names (e.g., Kim 과장님). Respect for age and position is crucial. Let seniors speak first and follow their lead. Use both hands when giving/receiving business cards.